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Terms Of Use

Last Updated: August 9, 2026

Welcome to 21 Agency. These Terms of Use govern your access to and use of the 21 Agency website, platform, services, and related features.

By accessing or using our website, you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use the platform.

1. About 21 Agency

21 Agency provides an online platform that facilitates connections between job seekers and employers.

The platform may allow users to search for employment opportunities, create profiles, upload CVs or resumes, apply for vacancies, publish job advertisements, manage applications, and use other recruitment-related services.

21 Agency does not guarantee employment, interviews, job offers, or the suitability of any particular candidate or vacancy.

2. Eligibility

You must provide accurate information when creating an account or using services that require registration.

You are responsible for ensuring that you are legally permitted to use the services available through the platform.

If you create an account on behalf of a company or organization, you confirm that you have the authority to represent that organization.

3. User Accounts

Some features of the platform may require you to create an account.

You are responsible for:

  • Providing accurate and current information.
  • Maintaining the confidentiality of your login credentials.
  • Keeping your account information up to date.
  • All activity carried out through your account.
  • Not sharing your account credentials with unauthorized persons.

You should notify us if you believe your account has been accessed without authorization.

4. Job Seekers

Job seekers are responsible for ensuring that information submitted through their profiles, CVs, resumes, applications, and other materials is accurate.

You must not:

  • Submit false or misleading information.
  • Impersonate another person.
  • Submit fraudulent qualifications or employment history.
  • Use the platform for unlawful purposes.
  • Submit content that violates another person's rights.

Applying for a position does not guarantee that an employer will contact you, interview you, or offer you employment.

5. Employers

Employers are responsible for ensuring that job advertisements and other information they submit are accurate and lawful.

Employers must not use the platform to publish vacancies that are fraudulent, misleading, discriminatory where prohibited by law, or otherwise unlawful.

Employers are responsible for their communications, hiring decisions, employment offers, and relationships with applicants.

21 Agency does not guarantee the accuracy of information submitted by employers or applicants and does not become a party to any employment relationship formed between them.

6. CVs and Uploaded Documents

Users may be permitted to upload CVs, resumes, documents, or other materials.

You confirm that you have the right to upload and share any material you submit.

You should not upload documents containing unnecessary sensitive personal information or information belonging to another person without authorization.

You remain responsible for the content of documents you upload.

7. User Content

You retain responsibility for content you submit to the platform.

By submitting content, you grant 21 Agency the permission necessary to store, process, display, and make that content available through the platform for the purpose for which it was submitted.

You must not submit content that is:

  • Unlawful.
  • Defamatory.
  • Fraudulent.
  • Abusive or threatening.
  • Invasive of privacy.
  • Infringing of intellectual-property rights.

We reserve the right to remove content that violates these Terms or applicable law.

8. Prohibited Activities

You agree not to:

  • Attempt to gain unauthorized access to the platform or another user's account.
  • Interfere with the operation or security of the website.
  • Upload malicious software or harmful code.
  • Scrape, copy, or systematically collect platform data without authorization.
  • Use automated systems in a manner that places unreasonable demands on the platform.
  • Create fraudulent accounts.
  • Use the platform to distribute spam or unsolicited communications.
  • Misrepresent your identity or affiliation.
  • Use the platform for illegal activities.

9. Job Listings and Third-Party Information

Job listings, employer information, candidate information, and other content may be submitted by users or third parties.

Although we may take reasonable steps to maintain the quality of the platform, we do not guarantee that every listing, profile, employer, candidate, or piece of information is accurate, complete, current, or legitimate.

Users should conduct their own appropriate checks before entering into an employment relationship or providing sensitive information.

10. Payments and Paid Services

Certain features or services may be offered for a fee.

Where applicable, prices, payment terms, subscription terms, and cancellation policies will be presented before a user completes a purchase.

Any applicable third-party payment provider may have its own terms and privacy policies.

11. Intellectual Property

Unless otherwise stated, the website, platform design, branding, logos, text, graphics, software, and other materials provided by 21 Agency are owned by or licensed to 21 Agency and are protected by applicable intellectual-property laws.

You may use the platform for its intended purpose but may not reproduce, modify, distribute, sell, or commercially exploit platform materials without appropriate authorization.

12. Privacy

Your use of the platform may involve the collection and processing of personal information.

Our handling of personal information is governed by our Privacy Policy.

By using the platform, you acknowledge that you should review our Privacy Policy to understand how information may be collected, used, stored, and disclosed.

13. Third-Party Services and Links

The platform may contain links to third-party websites, services, or resources.

These third-party services are not necessarily controlled or operated by 21 Agency.

We are not responsible for the availability, content, security, privacy practices, or policies of third-party websites or services.

14. Disclaimer

The platform is provided on an "as available" basis.

To the extent permitted by applicable law, 21 Agency does not guarantee that:

  • The website will always be available or uninterrupted.
  • Information on the platform will always be accurate or complete.
  • A particular job will remain available.
  • A candidate will obtain employment.
  • An employer will find a suitable candidate.
  • The platform will be free from errors or security vulnerabilities.

Users are responsible for evaluating information and opportunities provided through the platform.

15. Limitation of Liability

To the maximum extent permitted by applicable law, 21 Agency will not be responsible for indirect, incidental, consequential, special, or other losses arising from your use of, or inability to use, the platform or from interactions between users.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

16. Suspension and Termination

We may suspend or terminate access to an account or platform features where we reasonably believe that a user has violated these Terms, engaged in fraudulent or unlawful activity, threatened platform security, or otherwise misused the service.

We may also suspend services when necessary for maintenance, security, or operational reasons.

17. Changes to These Terms

We may update these Terms of Use from time to time.

When changes are made, the updated version will be published on this page together with an updated "Last Updated" date.

Your continued use of the platform after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms shall be interpreted in accordance with the applicable laws governing 21 Agency and its operations, subject to any mandatory rights or protections available to users under applicable law.

19. Contact Us

If you have questions about these Terms of Use, please contact 21 Agency through the contact information provided on our website.